MediCase
Legal

Privacy Policy

This policy explains how MediCase handles information collected through this website and our platform. It is pending final legal review.

Information we collect

We collect information you provide directly — such as name, work email, phone, organization, and role when you request a demo — along with standard technical data (IP address, browser type, and pages viewed) needed to operate and secure the site.

Protected health information

PHI processed inside the MediCase platform is handled on behalf of our customers under the terms of their agreement, including a Business Associate Agreement where applicable. Please do not submit PHI through public website forms.

How we use information

To respond to demo and support requests, provide and improve the platform, maintain security and audit records, and meet legal and contractual obligations.

Sharing

We do not sell personal information. We share it only with service providers who support our operations under confidentiality obligations, or where required by law.

Retention

We retain information for as long as needed to fulfill the purposes described here or as required by customer agreements and applicable law.

Your choices

You may request access, correction, or deletion of your personal information by contacting [email protected].

Questions about this policy: [email protected] · 1-888-718-7568 · 100 Wilshire Blvd., Suite 700, Santa Monica, CA 90401, United States